Shipping policy

AlamakTime Pte Ltd

Shipping Policy

Introduction

At AlamakTime, we strive to deliver your luxury whisky and liquor purchases securely and efficiently. This Shipping Policy outlines our delivery procedures.

Shipping Details

1. Shipping Regions: We ship to all countries.
2. Shipping Methods: We use DHL for shipping overseas.
3. Shipping Costs: Calculated based on [weight, volume, destination].
4. Delivery Times: Estimated [3-7 business days] for domestic, [7-14 business days] for international.

Packaging

1. Secure Packaging: We use specialized packaging to protect your purchase.
2. Discreet Packaging: Orders can be shipped in plain packaging upon request.

Tracking and Delivery

1. Tracking Numbers: Provided via email once shipped.
2. Signature upon Delivery: Required for all orders.

Shipping Insurance

1. Optional Insurance: Available for 5% of order value.
2. Insurance Coverage: Covers loss, damage, or theft during shipping.

International Shipments

1. Customs and Duties: Buyer is responsible for all international customs and duties.
2. Import Regulations: Buyer must comply with local import regulations.

Restricted Areas

We do not ship to areas with:

1. Trade restrictions
2. Sanctions
3. Conflict zones
4. Areas with high risk of loss or damage

Special Delivery Instructions

We accept special delivery instructions, such as:

1. Specific delivery dates
2. Alternative delivery addresses
3. Signature requirements

Please provide instructions in the "Order Notes" section during checkout.

Delivery Issues

1. Failed Delivery: Contact us to reschedule.
2. Damaged or Missing Items: Report within 48 hours.

Contact

For shipping inquiries, please contact:

AlamakTime Pte Ltd
1 Fraser Street 
+65 8028 6989
Alamaktime@gmail.com

Last Updated: 16 Nov 2024